Browse Support Topics
Select a topic below to find detailed walkthroughs and platform rules.
Getting Started for Clients
How to request services, review pre-vetted proposals, deposit milestone escrows, and hire top talent.
Read 8 Articles →Provider Verification & Skill Tests
Passing technical assessment challenges, earning Verified Pro badges, retake rules, and scoring thresholds.
Read 6 Articles →Milestone Escrow & Payments
Escrow funding security, release approvals, 7-day review auto-timers, bank payouts, and service fees.
Read 10 Articles →Real-Time Chat & File Sharing
Direct messaging troubleshooting, file attachment limits, typing receipts, and unread counts.
Read 5 Articles →Disputes & Audit Desk
Opening dispute tickets, submitting contract evidence, revision request limits, and audit outcomes.
Read 7 Articles →Account & Security
Updating passwords, two-factor authentication, profile settings, and data privacy rights.
Read 4 Articles →Still need assistance?
Our support desk is available 24/7 to inspect contracts and assist with inquiries.